Customer Relationship Manager (CRM)

Customer Relationship Management has become a popular business strategy placing the customer at the centre of every aspect of the business. Using TharsternSQL and Sage or GoldMine® allows organisations to successfully implement the CRM philosophy.

The TharsternSQL CRM integration provides one window to your world of information, giving access to the data contained within your MIS whilst using the sales and marketing power of the Sage or GoldMine® CRM.

In today's fast paced environments customers demand responses quickly. The seamles synchronisation of information flow between TharsternSQL and your CRM package ensures you are always using accurate and up-to-date information such as, contact details, outstanding proposals, live jobs and stock history, thus enabling your company to give unrivalled response and support to your customers.

Both Sage and GoldMine® uses MSSQL server the same proven technology as TharsternSQL. This provides the ability to target customers based upon a combination of marketing profile and historical buying trends, normally locked away, identifiable within the MIS.
Automatically link relevant communication to prospects and customers, including quotations, sales diaries, e-mails and other activities. Integrates directly with MS outlook® providing a common email address book.
When paired with Tharstern's remote replication client, your CRM package and your MIS can be 'de-coupled' from the main system and used off-site to record contact information and create quotations that can be synchronised at a later data.

To find out more about Goldmine Click here.

To find out more about Sage CRM Click here.